I don't have access to the Exchange server, but if there is a setting for this, I'd love to pass it to our email tech. However, I cannot have it moving internal communication messages to junk. This Outlook Junk filter has it's use, for the messages that some consider junk and that others do not. This might also trickle down to Outlook clients and solve that problem as well. Even so, many of our users only use OWA only so I'm looking for a solution to use a global whitelist setting for OWA. I'm not clear if the outlook clients will import this whitelist on the server, but I think it might. I've read up on creating a white list, but applying that to all users is a combination of group policy and a text file white list. From what I'm reading here, creating a rule does not supersede the junk mail processing. Sometimes Outlook will flag a voicemail email from our VOIP gateway as junk. Having said that, I want to whitelist all internal emails. 1% of messages that I need but would have been thrown out by the Barracuda if we set the threshold lower.
I find that the Outlook junk filter takes care of this problem while still giving me the option to find the. Some users want a newsletter and others do not. Right now, a score over 20 gets thrown out but the 10-20 range is really a matter of opinion. We cannot be the source of a critical email message not reaching it's destination due to spam rules. We have a barracuda spam filter, but we must be somewhat lax at what score threshold we tell it to throw messages out at. I have to wonder if that's part of the problem because our web server is not going to appear to be from whatever user's domain is submitting the form.Īre you seeing the same when using the OWA client? The website inserts their e-mail address as the sender in the e-mail message itself. More info: The web form requires the user to input their e-mail address so they can receive a confirmation of the information submitted to us. Any ideas, thoughts, comments are much appreciated. I'm not sure what else to do other than turn off their Junk Mail Filtering in Outlook, but I'm really not OK with doing that. Is there a Transport Rule on the server side I could put in to not junk process messages sent to this Distribution List? My thinking is with the Transport Rule in place to bypass junk mail processing, THEN the Outlook Rule will work correctly. Even after all of this, these messages are still going to Junk E-Mail. I tried adding the Distribution List e-mail address to our Safe Recipients List in Outlook combined with a Rule that says " Apply this rule after the message arrives sent to 'Distribution List' move it to the 'Web Form' folder and stop processing more rules " and made it the first rule in the list. These e-mails keep getting put into the Junk E-Mail folders of the recipients in this distribution list. We have a form on our website that submits e-mails to an e-mail address that is a Distribution List on our Exchange.
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